Final Sale and Clearance
All Sale Items are Final. No Returns on Sale Items.
Defects or Damaged Items:
Upon receipt, please inspect your order immediately.
Please be sure to inspect your items within 5 days of receiving your delivery for defects and issues.
All defects and issues must be notified via email within 5 days and must include order number and images of the issue
**Returns will be issued refunds in the form of a digital Gift Card.**
Returns must be in original, unused, unworn condition with no defects, no stains, no Pet Hair, no smells or signs that the item has been worn or used, with all tags attached and all package slips included with the return.
Please allow up to 5-7 business days to process your return once we receive it.
Returns must be received within 15 calendar days of receiving your order (unless otherwise noted at purchase), at our warehouse. International orders have 35 days from receiving your order return merchandise. For returned items past the 30 day return period, a 25% restocking fee will be subtracted from the store credit given. The 30 days starts from the day the order was received by the customer.
Shipping charges are not refundable. We are not responsible for returned shipping costs.
Exchanges are only for the same item in different size or color. Due to our limited quantities per style we can't guarantee exchange
Exchanges must be made within 20 days of the original purchase date.
The item you return must meet all of the return guidelines listed above.
Please contact us firstname.lastname@example.org.
Ship your return item back. Once we receive the return item (please allow up to 7 business days for processing), we will ship out your new item.
To Ship back your order :
We do not provide free return shipping.
Feel free to ship your orders back with the carrier of your choice.
Include the original packing slip or your name and email address (one used to place order) in the return.
Customers: Please send your returns to:
124 Feick Cres
Stratford, Ontario N5Z 5X2